Delete your Vaelon account
You can delete your Vaelon account and its online data yourself inside the app. If you cannot use the app, ask us by email.
Delete inside the app
- Open Vaelon and sign in to the account you want to delete.
- On the home screen, tap the profile icon in the top-right corner.
- Scroll to the bottom of your profile and tap Delete Account.
- Confirm. Depending on how you sign in, you will be asked to re-authenticate with Apple, Google or your password, because deleting an account needs a recent sign-in.
The Delete Account option appears only when you are signed in with Apple, Google or email. Players who never signed in have no online account to delete.
What is deleted
- Your public profile and username claim (the name becomes available to others again).
- Your friend code and your follow connections.
- Your push notification tokens.
- Your private profile: username, avatar, statistics and favourites.
- Your sign-in account (Apple, Google or email) in Firebase Authentication.
- The copy of your match history stored on the device you used.
What may remain, and for how long
- Past match-history entries, challenge records and lobby records tied to your account identifier are not removed automatically yet. After deletion they are not linked to any profile or sign-in. Email us and we will delete them on request.
- Google may keep technical backups and logs for a limited time under its own policies.
Cannot use the app? Ask by email
Send an email to support@vaelon.app from the address linked to your account.
- Use the subject “Delete my Vaelon account”.
- Include your username, the platform (iOS or Android) and how you sign in (Apple, Google or email).
- We may ask you to confirm that the account is yours before we delete anything.
Data stored only on your device
Settings and single-player progress saved only on your device are removed when you uninstall Vaelon or clear its data.
More information
Read the Privacy Policy for details on what we process, or visit Support if you need help.