Support

No. Single player against the AI works without an account. Online play, friends, challenges and the leaderboard need an account: sign in with Apple, Google or an email address and password.

Check that you have an internet connection and that you use the same sign-in method you used before (Apple, Google or email). If you signed up with email and forgot your password, use “Forgot password?” on the sign-in sheet to get a reset email.

If it still fails, contact us with your platform, the sign-in method and the exact error message.

Open your profile from the home screen. You can change your username there, and email accounts can also change their email address or request a password reset.

You can delete your account inside the app and, if you cannot, by email. The steps are on the Delete account page.

There is no in-app report button yet. Email support@vaelon.app with the player's username (and friend code if you have it), what happened and roughly when, and a screenshot if you can. We review reports and may warn, restrict or remove accounts that break the Terms of Use.

To stop seeing a player in your friends list, unfollow them from the Friends screen.

Please email us with the details listed above. Battles are deterministic, so the same setup should always give the same result; if you saw something different, that is exactly what we want to know about.

Turn on push notifications in Settings inside the app and allow them in your device's system settings. Notifications are only sent for friend and challenge events and require a signed-in account.

Vaelon is available in English and Turkish. Change the language in Settings and it applies immediately.